Tour operators, attractions, and activity providers can implement TicketingHub's Message Communication Protocol immediately. The technology integrates with existing TicketingHub accounts through a ...

Amadeus is adding a chatbot to its Agency360 Plus data tool, the first step in plans to incorporate Gen AI across its business intelligence suite, the travel technology company announced. The chatbot, ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...