Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

When ERP software runs successfully, it can save money over the long term by streamlining processes while a unified system lowers IT, labour and training costs. It also enables a clearer view into ...

In the wake of Industry 4.0 and the mass digital transformation efforts that have taken place over the last five years, manufacturers can now make their operations more connected and efficient than ...

Organizations are looking at a more hybrid environment as they strive to integrate enterprise software solutions from different vendors for greater value to their customers, which is increasingly ...

Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11. On the near-term front, the Softies ...

An iconoclast is an individual who challenges the prescribed or established way of doing things, finds a better way, creates a plan for change, and executes it. My first and greatest journey as an ...