For decades, Southwest Airlines was known and praised as a consumer-friendly option for travelers with transparent pricing, a ...

Southwest Airlines' CEO told investors in a July 24 earnings call that the airline could eventually open its own lounges.

Southwest Airlines' transition to assigned seating follows recent policy changes including the end of their bags fly free ...

Just two months after ending its long-standing “Bags Fly Free” policy, the airline has announced when it will roll out ...

Starting July 29, customers can begin booking tickets with seat assignments for flights departing January 27, 2026.

Southwest Airlines passengers will get assigned seats for the first time, marking a major shift in the carrier’s business model.

Southwest Airlines has the highest customer satisfaction rate in the economy/basic economy category for the fourth consecutive year. In second place for this segment was JetBlue and in third, Delta.

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Atlanta-based Delta Air Lines ranked No. 2 among U.S. airlines in the customer satisfaction study, tied with JetBlue. Dallas-based Southwest Airlines took the No. 1 spot, stepping ahead of Alaska ...

DALLAS — The clock is running out, Southwest Airlines travelers. In fact, it's almost midnight. Tuesday marks the final day for one of Southwest's most popular perks. Starting Wednesday, May 28 ...