CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

Discover the top high-tech trends driving industry growth in 2025, including reshoring, digitization, and AI adoption.

Loyalty programs can be powerful drivers of revenue and better customer relationships, but only if the C-suite understands ...

If you follow industry news, you’ve probably heard the buzz about AI agents, which promise to bring autonomous AI commerce ...

Find out how AI copilots are helping sales teams streamline sales processes and how the technology will help boost sales in ...

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

IWMS stands for integrated workplace management system. These software solutions provide a centralized platform to manage corporate real estate and facilities.

Experts say consumers will be in the holiday spirit this season, opening their wallets and driving retail sales up from last year, but there are a lot of factors that could impact that rosy outlook.

As the excitement around Artificial Intelligence (AI) starts to level off, businesses are shifting their focus from the hype of AI to the practical realities of integrating AI and Generative AI (GenAI ...

It’s no secret that B2B companies operate in an extremely dynamic environment, and with more dynamism comes more complexity for a multitude of reasons. (In other words: mo’ dynamism, mo’ complexity).