Aflac Inc., a Fortune 500 company that provides supplemental insurance products, has advised its customers to take ...

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

It's the 70th anniversary of tracking Santa's journey across the world for Christmas. WASHINGTON — For the last seven decades ...

ABB enters an agreement to acquire IPEC, a technology company specializing in early detection of electrical equipment failures Supports critical industries including data centers, utilities and airpor ...

Taken together, these innovations amount to a sweeping cultural change, as well as process change for banks whose customer ...

Australia pioneered assisted coral fertilization. It’s expanding in the Caribbean, with leading projects at the National ...

Nicknamed Cinco, the jaguar was caught on camera over Thanksgiving weekend by the University of Arizona’s Wild Cat Research and Conservation Center, which has been monitoring jaguar appearances and ...

Patients at Carswell medical prison in Texas describe unsanitary conditions, missed treatments and substandard care.

More than one year into KCRA 3's investigation of a backlog of human remains tied to patient deaths at Dignity Health hospitals in the greater Sacramento area, a family is saying that they were just ...

MYQORZO, a Cardiac Myosin Inhibitor, Directly Addresses Underlying Hypercontractility Associated with Obstructive HCM FDA Approval Based on Results of SEQUOIA-HCM MYQORZO is Company's First FDA-Approv ...

Schools across the U.S. are rolling out AI-powered surveillance technology, including drones, facial recognition and even ...

The intersection of AI and Wi-Fi will be the dominant theme in 2026 and beyond, with opportunities flowing in both directions.