For many companies, one of the most challenging aspects of growth is dealing with the increased demand for customer support.

A retired lawyer lost the money in a tech support scam, a type of online fraud that is surging. His bank said it couldn't ...

Seven individuals operating an illegal call center in North Delhi have been arrested for defrauding US citizens by posing as Apple support executives.

The United States is leading a global data center boom. Investors are plowing some $7 trillion into the infrastructure ...

Voiso, a global leader in AI-powered contact center solutions, has reaffirmed its commitment to partnership-driven growth ...

Mobile's emergency management teams to see how the mobile carrier responds to a catastrophe and restores communications.

After exposing the harms of Big Tech, many whistleblowers say they faced poor job prospects and isolation in Silicon Valley.

As a wave of new data center proposals prompts growing controversy in Michigan, two lawmakers are pushing legislation to ...

This week’s Current Climate newsletter also looks at Waymo’s big aspirations for electric robotaxis and Fervo’s big funding ...

As local governments across the state unveil new data center projects, Michigan residents have grown increasingly concerned ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

E Tech | EliGico Technology, a provider of low-voltage contracting and integrated technology security systems, today ...