SSA service representatives throughout the country, including offices in New England were reassigned to work at national tele ...

The Social Security Administration (SSA) announced significant progress in its ongoing efforts to improve customer service while handling record transaction volumes, July 7. Key milestones include: • ...

Find out what the change is, how your payments might be affected and how you can plan now to be ready for the change.

The change marks a major improvement in customer service, allowing beneficiaries and applicants to manage their Social ...

The Administration announced 24/7 access to the My online portal starting in mid-July as part of a broader customer service ...

In the realm of cybersecurity, social engineering typically involves attackers manipulating individuals into revealing ...

SSA workers say the recent decision to involuntarily reassign 1,000 field office employees to man the 1-800 number flies in ...

Elon Musk's Department of Government of Efficiency (DOGE) has left a wide swath of "chaos and dysfunction" within the halls ...

The Trump administration’s colossal cuts to the Social Security Administration in the name of “efficiency” are sowing chaos ...

The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.

Trump also vowed to protect Social Security while on the campaign trail, and he has repeated that promise since returning to ...