Ever puzzled by a late-night 'WYD' text? This common abbreviation for 'what are you doing' often signals more than just ...

The simple truth is that the mobile era didn’t kill direct marketing, but it just showed which channels actually work when ...

Airtel has partnered with Google to introduce Rich Communication Services (RCS) for its users in India, offering ...

One example of this is the use of the word "IG." This word is often used in texting, posts, as well as online chatting. This ...

I emailed 126,148 leads that were over five years old — 61 responded, and seven converted that same week. I'd say that's ...

The Australian Communications and Media Authority says organisations that use branded identifiers in text messages to communicate will need to register their sender IDs. If the sender ID is ...

Forbes contributors publish independent expert analyses and insights. Zak Doffman writes about security, surveillance and privacy. Updated on Dec. 3 with advice on other encrypted messaging platforms ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don't trust the accuracy of AI-generated answers, and 40% of patients are ...

"Phishing-resistant MFA is the gold standard for security," according to Microsoft's threat intel team. "No matter how much the cyber threat landscape changes, multifactor authentication still blocks ...

What’s in the cards for customer communications in 2026? The way businesses connect with customers is changing. New channels, smarter technology, and rising expectations are rewriting the rules of ...

India’s Sanchar Saathi mandate forces an uninstallable government app onto devices. Learn why privacy advocates call it ...

Apple’s “App Intents” and Huawei’s “Intelligent Agent Framework” allow the OS to expose app functionalities as discrete ...