Ever puzzled by a late-night 'WYD' text? This common abbreviation for 'what are you doing' often signals more than just ...

The simple truth is that the mobile era didn’t kill direct marketing, but it just showed which channels actually work when ...

Airtel has partnered with Google to introduce Rich Communication Services (RCS) for its users in India, offering ...

Google has quietly redrawn the line between work and private life by letting employers see the full history of text conversations on company phones. What had long felt like an informal back channel ...

"Phishing-resistant MFA is the gold standard for security," according to Microsoft's threat intel team. "No matter how much the cyber threat landscape changes, multifactor authentication still blocks ...

Forbes contributors publish independent expert analyses and insights. Zak Doffman writes about security, surveillance and privacy. Updated on Dec. 3 with advice on other encrypted messaging platforms ...

The Australian Communications and Media Authority says organisations that use branded identifiers in text messages to communicate will need to register their sender IDs. If the sender ID is ...

Most states outlaw texting while driving, yet many drivers still do it. A survey by driveresearch.com found that 45% of drivers admitted to texting behind the wheel, and the actual number is likely ...

You're driving, hear your cell phone ping and happen to be waiting for an important text message. The traffic light ahead turns yellow, then red. Is it legal to read the text? The answer is no, ...

What’s in the cards for customer communications in 2026? The way businesses connect with customers is changing. New channels, smarter technology, and rising expectations are rewriting the rules of ...