Saying no can feel impossible when you're a people pleaser. Maybe you’re trying to gain someone’s approval or avoid letting them down. No one wants to seem uncooperative, even when they’re drowning in ...

Saying no doesn’t make you lazy or difficult. Saying no to the things that aren’t the best use of your time frees you up to do the things that are important. (Think “office housework” versus ...

Many people have had moments at work where they’ve been asked to do something they don’t necessarily want to do. The ping of a late-day email asking you to “quickly” pitch in on a last-minute task.

Standard work is a visual guide to accomplish a job quickly and accurately. Using standard work increases the speed of production, improves quality, and creates a more enjoyable, predictable and safe ...

Always saying "yes" at work, while seemingly helpful, can lead to burnout, an uneven workload, and damage your career reputation, trapping you as a helper instead of a leader. Learning to selectively ...

Instead of jumping directly to “no,” explain to the client how accepting the new project could compromise the quality of your deliverables. Decline projects that don’t align with your strategic vision ...

My mom used to always say, “If you want something done, give it to a busy person.” She was a very busy person who seemed to have endless energy and a knack for outperforming others in her real estate ...