Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.

Experts, lawyers, and tech workers disagree on what Microsoft's layoffs mean for the tech industry and beyond.

Microsoft's Judson Althoff is revamping sales to become the "frontier AI firm," according to an internal memo.

Microsoft's layoffs show AI is raising the bar in sales — and smooth-talking reps are being replaced by solution engineers, ...

Microsoft’s chief commercial officer Judson Althoff noted AI has been so useful that Microsoft was able to save more than ...

According to reports, Microsoft says it not only saved money, but increased employee and customer satisfaction as well with ...

Microsoft saved more than $500 million in its call centers alone last year by using artificial intelligence, Bloomberg News ...

The company's recent job cuts included thousands of salespeople, many of whom will be replaced by more technical roles to ...

Microsoft is set to implement significant layoffs, primarily impacting its sales and marketing division, as part of an ongoing restructuring effort amid substantial AI investments. This move coincides ...

“We believe Microsoft will also hit the $4 trillion market cap club this summer and then over the next 18 months the focus ...

Microsoft has cut 15,000 jobs in 2025, focusing on AI skill development for remaining staff. Julia Lewison emphasizes AI’s ...

Microsoft. Microsoft's Judson Althoff wants to revamp sales to become the "frontier AI firm," a memo shows. The changes come as Microsoft cuts thousands of roles, including in sales.