An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and c Rescue ...

A few days later, Brown was initially pleased to see an email from Walmart. He hoped it would be confirmation that his refund had been processed. It definitely wasn’t. Instead, Brown was flabbergasted ...

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

My name is ****, and I am a member of Kasa’s Trust & Safety team. We are following up on your recent stay with us. While cleaning the vacation rental for our next guest, we identified that the ...

Last October, Alex Zhizitskiy, his wife and child planned to go to Las Vegas for a short getaway. They snagged a non-stop flight from New York City to Sin City for just $55 each on Frontier Airlines.

With the FedEx receipt guaranteeing a 10:30 am delivery of her passport wallet, Warren breathed a sigh of relief. Crisis averted. Or so she thought. Here’s what happened when this Celebrity cruise ...

Unfortunately, nearly every day, I receive a plea for help from someone who has lost money through an internet scam. In virtually every case, the victim paid via Zelle, gift cards, or a wire transfer.

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

To successfully complete Step 1 of the ETA process, make certain you’re on the GOV.UK ETA Guide. Step 2: Download the UK ETA app to your mobile device From the GOV.UK website ETA Guide page, you’ll be ...

Finding a surprise on the Certificate of Authenticity The day after Amy arrived home, she finally got around to having a look at the Certificate of Authenticity. That’s when she got a shock. There in ...

A Carnival cruise ship passenger says a beauty shop in Nassau somehow extracted $30,000 from her and her husband during a port stop. They’re the latest victims of the free facial scam to contact me in ...

I didn’t want to be driving back and forth to the hospital with a chip in the windshield. I thought it might get worse or I would be blamed for it. So I called Hertz Roadside Assistance. They sent ...