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Over the last decade a new technology has begun to take hold in American business, one so new that its significance is still difficult to evaluate. While many aspects of this technology are uncertain, ...

Profits are lagging, and your team is looking to you for answers. What can—and should—you tell your employees about the true ...

In many industries, getting hired is not about what someone knows, but who they know. However, new research finds that the ...

In today’s polarized environment, workplace conflict is inevitable—but it doesn’t have to be destructive. Leaders with high conflict intelligence know how to engage it constructively. Here’s how to ...

All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter ...

A framework developed by studying the Health Equity Accelerator at Boston Medical Center can help healthcare organizations ...

Researchers surveyed senior marketers to learn about how they use marketing technology. They determined that the systems have ...

To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is ...

Not that long ago, teams were typically composed of people with similar skills working in the same place. Their efforts were based on the idea that by working together in a well-managed process ...

How should companies be thinking about investing resources toward AI capabilities? It’s no longer a question of whether to ...

Most leaders enter high-stakes conversations armed with rehearsed arguments and rebuttals to anticipated objections—mindsets ...