Rather than simply chase shiny new features, companies that provide CX solutions should turn to customer feedback to drive roadmaps, enhance human-machine collaboration, and simplify governance in the ...

Strong cybersecurity begins with the ability to see everything, writes Roy Alves, sales director of J2. Visibility starts with a real time view of the client’s entire digital estate across endpoints, ...

Too many organisations treat secure IT disposal as an afterthought. Once a laptop or hard drive is no longer in use, it’s often left to gather dust or sent to recycling without proper data wiping.

As the season of giving unfolds, cybercriminals are taking advantage of holiday stress and the rush. In 2025, scams are not only more common, they’re powered by AI and automation, making them harder ...

HP recently announced plans to cut between 4 000 and 6 000 jobs by the end of 2028 as part of an AI-driven initiative aimed at reducing costs. And they are not the only ones. Across the tech industry, ...

As global organisations race toward 2026, Specno is issuing a clear warning: businesses that do not rethink how they build digital products will be left behind in what leaders are calling the ...

There’s a significant gap between finance professionals’ expectations of AI’s impact and their organisations’ readiness to adopt it. Chartered Institute of Management Accountants (CIMA) has unveiled ...

With companies increasingly prioritising their employees, they are also recognising that productivity and engagement are driven by how, when and with whom they collaborate rather than solely where ...

As 2025 draws to a close, African businesses can look back on one of the most pivotal years in AI adoption to date, writes Andrew Bourne, regional head of Zoho Southern Africa. Across South Africa, ...

Agentic AI is entering a hyper-growth phase as enterprises accelerate the shift from task-based automation to autonomous, decision-driven systems, with the US and China now steering the global race.

Cybercrime has undergone a structural shift. What was once a fragmented underground economy built around specialised skills has evolved into a scalable, on-demand commercial ecosystem. Today, Fraud-as ...

Cyber-attacks are getting smarter, faster and more personal, and even the best security technology can’t stop them if people keep clicking on the wrong links. Craig Freer, director of managed services ...